Patriot Pass Password Management

Welcome to Patriot Pass Password Management

Select one of the options below:
  1. To activate your Patriot Pass account, click here.

  2. To change your Patriot Pass password, login below with your NetID and current password.

    Email Username/NetID:


  3. To reset a forgotten or expired Patriot Pass password, click here.

  4. If you cannot activate/reset your account, you can submit a form. For submission options, click here.

  5. To activate/reset your MASONLIVE Microsoft Account password, click here.

    Please note: The ITS Support Center cannot reset passwords over the phone.

Please note: when you change your password

Effective March 1, 2018, you may be required to take the following steps before changing your password:

  • All users: Enter new Patriot Pass Security Questions.
  • All users: Complete annual IT Security Awareness Training (ITSAT).
  • Mason faculty and staff (including student workers): Enroll in Duo, Mason's Two-Factor Authentication (2FA) solution. For more information, visit
All Mason faculty, staff, and students are required by the Commonwealth of Virginia to undergo security training on a yearly basis. You will be asked a total of 10 multiple-choice questions. The training should take approximately 10 minutes. For more information, visit

About Patriot Pass

Patriot Pass is the combination of your Mason NetID (the portion of your email address before the @ symbol) and your strong password. Patriot Pass provides you with greater security, and allows you the ability to update or change your password on your own. When setting up Patriot Pass, you will be asked to provide answers to at least four password challenge questions. These question and answer pairs (such as the name of your elementary school or your first pet's name) will be the basis for a new forgot your password? function. Once you set up your password challenge questions, you will have the ability to reset your own password without going through the ITS Support Center.
Your Patriot Pass allows you access to multiple systems with just one username and one password. For more information, go to

Keeping you safe. Keeping you secure. Keeping you connected. Mason.

Questions? Comments? Contact